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Music on Hold for Lync Clients

Yet another nice new feature in Lync is the ability for Enterprise Voice enabled users to choose their own music that's played when they...

What is Samsung thinking?

This is an interesting time for tablet computing fans, with the HP Slate ( link ) being announced today and a revised B&N Nook ( link ) ...

What's really wrong with BlackBerry (and what to do about it)

Just a couple of weeks after Research in Motion turned in a good earnings report, the death watch over the company has resumed, with Busines...

How do I keep my screen still during a call?

Some Android phones, like the Motorola Droid and Droid 2, have especially sensitive touch screens or faulty proximity sensors, which keep th...

Least Cost Routing in Lync

NOTE (June 2011):  While the general idea around least cost routing hasn't changed, the process required to use the Dialing Rule Optimiz...

Cross-Firewall File Transfer in Lync

In my "lab" environment, I'm running Lync Server 2010 RC in an existing OCS 2007 R2 corporate environment.  Since I didn't...

Who says Microsoft doesn't have a sense of humour?

You know the default silhouette placeholder that Outlook 2010 and Lync 2010 shows you by default when there isn't a user picture?  You w...

Dialing Rule Optimizer and your Email Address

If you've used the Dialing Rule Optimizer to create localized dialing rules for your Audiocodes/Dialogic gateway or OCS/Lync, you may h...

Hung App Time, Freeze Time and Auto End Tasks for Windows Application

If your computer is connected to a local area network and most of the time you use your computer for gaming. Sometimes, applications running...

Check your Exchange 2010 UM Dial Plans Before Upgrading to SP1

I thought I'd pass along my experience with some undocumented UM changes in Exchange 2010 SP1 that recently caused a client some grief. ...